Items can be returned within 30 days, as long as items are in unused condition. At that time, the customer can choose to receive a refund or a replacement item. If a refund is chosen, then we will reverse the charges directed toward your method of payment(credit card or charge account) when the item is returned and inspected. If a replacement item is chosen, then we will send your new item with a return slip in the package. Initiate the process by sending an email to: verseslp@gmail.com or calling (765)617-3121.